On 1st December 2022 (Thursday), a group of students from different stages of Business Administration Department visited IAM, a UK organization for inspiring business managers and administrators based in Erbil. The visit was under the supervision of Assistant Lecturer Ms. Bushra Ali, a lecturer from Cihan University-Erbil. The main purpose of the visit was to attend a specialized workshop arranged in the organization to get the students familiar with its activities in the UK and its future activities in Kurdistan Region.
The first part of the workshop was presented by Mr. Mark Brown, the Head of Learning and Development in the organization. He clarified the history of the organization, its work related to business management, its provision of training and development services since 1915 in the UK and then the spread of its services in the world. He also explained the development of ER systems and standards as one of the pioneers in the United Kingdom in the field of providing medical services, especially during the practice of work in factories and companies, and the importance of bringing these services to Kurdistan to provide first aid services with international standards, training and development, and the necessary preventive measures in addition to first aid courses and work safety standards.
While the second part of the workshop was presented by Mr. Mick Dannatt, in which he discussed the importance of applying quality systems and standards in Kurdistan Region in a professional manner, such as ISO and the EFQM model which stands for “the European Foundation of Quality Development”. This model is globally-recognized as a practical framework for organizational change and performance improvement that is practiced by companies such as BMW, Bosch and other world-class companies.
At the third part of the workshop, Mr. Mark Brown and Mr. Mick Dannatt tested the memory of the students through practical training. During the test the extent of the student’s intelligence and intensity of observation were assessed through a set of questions and each group of students responded individually.